Career Opportunities in Peoria

Director of Education

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The Director of Education is responsible for ensuring the educational integrity of Sylvan Learning programs through training and managing the instructional staff.

ESSENTIAL JOB FUNCTIONS
•    Manages teachers, tasks and time to create balanced and robust instructional sessions
•    Monitors staff to ensure teachers deliver instruction as designed and that educational Center policies and procedures are followed 
•    Attends to immediate instructor needs, such as requests for materials or assistance with instruction
•    Assumes teacher responsibilities in emergency scheduling or capacity situations
•    Assists teachers with preparation for instruction; Gathers materials as appropriate
•    Observes and coaches teachers on a regular basis
•    Motivates and develops staff by providing ongoing learning opportunities
•    Greets and assists students, parents, and potential customers according to Sylvan standards
•    Opens and closes the Center according to procedures, securing all materials
•    Fields inquiry calls, takes payments, updates schedules, and books appointments for Directors
•    Sets weekly goals with Center Director to drive sales growth
•    Partners with Center Director to run day-to-day operations including customer account management
•    Makes outbound marketing or other calls
•    Escalates service or other issues that require Director intervention
KNOWLEDGE REQUIRED
•    Bachelor's Degree in Education or related field; Master’s degree preferred
•    State or provincial teaching credentials (current or expired)
•    Minimum of one or two years of teaching experience preferred; Experience in supervisor role preferred
•    Knowledge of current educational policy
•    Previous retail and/or sales experience preferred
•    Familiarity with instructional technology and tablet computers
•    Experience using Microsoft Word and other standard business applications used by the Center
•    Experience using social media (Facebook, Twitter, etc.) preferred
SKILLS AND ABILITIES REQUIRED
•    Proven ability to engage, motivate, and inspire students to learn
•    Proven ability to supervise, coach, and develop teachers/instructional staff
•    Strong customer service, interpersonal, and communication skills
•    Strong analytical and problem solving skills
•    Proven ability to discuss and sell Sylvan products and services to new and existing customers
•    Strong organizational skills; Proven ability to manage multiple tasks and be flexible
•    Self-sufficiency in ownership of work and tasks
•    Proven ability to communicate effectively in writing as appropriate for the needs of the audience
•    Ability to work collaboratively; Strong team player
•    Ability to work a flexible schedule, including evenings and weekends
•    Ability to occasionally lift and/or move up to ten pounds

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.

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