The Director of Education is responsible for ensuring the educational integrity of Sylvan Learning programs through training and managing the instructional staff.
ESSENTIAL JOB FUNCTIONS
• Manages teachers, tasks and time to create balanced and robust instructional sessions
• Monitors staff to ensure teachers deliver instruction as designed and that educational Center policies and procedures are followed
• Attends to immediate instructor needs, such as requests for materials or assistance with instruction
• Assumes teacher responsibilities in emergency scheduling or capacity situations
• Assists teachers with preparation for instruction; Gathers materials as appropriate
• Observes and coaches teachers on a regular basis
• Motivates and develops staff by providing ongoing learning opportunities
• Greets and assists students, parents, and potential customers according to Sylvan standards
• Opens and closes the Center according to procedures, securing all materials
• Fields inquiry calls, takes payments, updates schedules, and books appointments for Directors
• Sets weekly goals with Center Director to drive sales growth
• Partners with Center Director to run day-to-day operations including customer account management
• Makes outbound marketing or other calls
• Escalates service or other issues that require Director intervention
KNOWLEDGE REQUIRED
• Bachelor's Degree in Education or related field; Master’s degree preferred
• State or provincial teaching credentials (current or expired)
• Minimum of one or two years of teaching experience preferred; Experience in supervisor role preferred
• Knowledge of current educational policy
• Previous retail and/or sales experience preferred
• Familiarity with instructional technology and tablet computers
• Experience using Microsoft Word and other standard business applications used by the Center
• Experience using social media (Facebook, Twitter, etc.) preferred
SKILLS AND ABILITIES REQUIRED
• Proven ability to engage, motivate, and inspire students to learn
• Proven ability to supervise, coach, and develop teachers/instructional staff
• Strong customer service, interpersonal, and communication skills
• Strong analytical and problem solving skills
• Proven ability to discuss and sell Sylvan products and services to new and existing customers
• Strong organizational skills; Proven ability to manage multiple tasks and be flexible
• Self-sufficiency in ownership of work and tasks
• Proven ability to communicate effectively in writing as appropriate for the needs of the audience
• Ability to work collaboratively; Strong team player
• Ability to work a flexible schedule, including evenings and weekends
• Ability to occasionally lift and/or move up to ten pounds
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.
Please upload your resume, and cover letter if applicable, in Microsoft Word or PDF format.