Meet our Richardson Tutoring Staff


Great Teachers Inspire

Our tutors and staff in West Richardson consist of passionate educators who love inspiring children to succeed. Warm, caring and great at relating to kids, our tutors in Richardson know how to engage and motivate each child in a personal way—building confidence and smiles, as well as skills and better scores. We selectively choose tutors who know local curriculum and can link Sylvan lessons to what’s being taught in school. Get to know our tutors and staff in West Richardson!

  • Rebecca Ackmann, Regional Director

    Rebecca Ackmann

    Regional Director

    As part of our Regional Director team, Rebecca supports our center teams and works with families to achieve their academic goals with Sylvan. A former teacher, Rebecca chose a career in the tutoring business because she strives to see students reach their individual potential. She studied at Northern Illinois University. When Rebecca isn’t at Sylvan, you’ll find her watching movies and spending time with her family.
  • Rachel Franklin, Executive Director

    Rachel Franklin

    Executive Director

    As Executive Director, Rachel oversees operations at our Bedford, West Richardson, Rockwall-Heath and Aledo-Weatherford locations. She works closely with center directors and directors of education in their ongoing training and development, focusing on center growth, academic success and customer service. A graduate of Rice University, Rachel has worked with Sylvan Learning for over twelve years. She loves seeing students grow to achieve their highest potential. When not at Sylvan, Rachel enjoys gardening, reading, and spending time with family.
  • Joyce Dunn, Teacher

    Joyce Dunn


    Joyce is a  teacher at Sylvan Learning of West Richardson who loves helping students become successful. While Joyce has many tutoring talents, she finds the greatest joy in math tutoring. She earned her Bachelor of Science in Education from Langston University, and her Master of Education from the University of Central Oklahoma. Joyce comes from a family of educators, and believes all children can learn. When she isn’t at Sylvan, you’ll find Joyce volunteering with various organizations, including Kids Hope, Project MALE and the food pantry.