Career Opportunities in Winston-Salem

Director of Education

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The Director of Education is responsible for ensuring the educational integrity of Sylvan Learning programs through training and managing the instructional staff.

Essential Job Functions
  • Observes and coaches instructional staff on a regular basis to ensure that teachers follow Sylvan’s Instructional Management guidelines and deliver instructional sessions that are balanced and robust
  • Manages and delivers all conference activities such as preparing conference materials and meeting with parents to keep families enrolled in Sylvan
  • Sets weekly goals with Center Director to drive sales growth
  • Selects and hires teachers, ensuring that all new staff meet Sylvan hiring standards
  • Ensures that all teachers are trained and certified to deliver Sylvan programs
  • Schedules and manages teaching staff to meet Center needs and to control labor costs
  • Partners with Center Director to run day-to-day operations including customer account management
  • Motivates and develops staff by providing ongoing learning opportunities
  • Ensures initial and ongoing progress assessments are administered according to Sylvan standards
  • Ensures that all staff who administer assessments are trained and certified
  • Monitors student progress to ensure goals are achieved and ongoing family needs are met
  • Establishes and maintains ongoing communication with classroom teachers to ensure Sylvan programs meet student and family needs
  • May also be required to make school visits, establish and maintain relationships with schools for partnership and marketing purposes
  • Checks students in and out of the Center with particular attention to student safety and well-being
  • Greets and assists students, parents, and potential customers according to Sylvan standards
Knowledge Required
  • Bachelor's Degree in Education or related field; Master’s degree preferred
  • State or provincial teaching credentials (current or expired)
  • Minimum of one or two years of teaching experience preferred; Experience in supervisor role preferred
  • Knowledge of current educational policy
  • Previous retail and/or sales experience preferred
  • Familiarity with instructional technology and tablet computers
  • Experience using Microsoft Word and other standard business applications used by the Center
  • Knowledge of general office equipment such as copiers, printers, and office phones
  • Experience using social media (Facebook, Twitter, etc.) preferred
Skills and Abilities Required
  • Proven ability to engage, motivate, and inspire students to learn
  • Proven ability to supervise, coach, and develop teachers/instructional staff
  • Strong customer service, interpersonal, and communication skills
  • Strong analytical and problem solving skills
  • Proven ability to discuss and sell Sylvan products and services to new and existing customers
  • Strong organizational skills; Proven ability to manage multiple tasks and be flexible
  • Self-sufficiency in ownership of work and tasks
  • Proven ability to communicate effectively in writing as appropriate for the needs of the audience
  • Ability to work collaboratively; Strong team player
  • Ability to work a flexible schedule, including evenings and weekends
  • Ability to occasionally lift and/or move up to ten pounds
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.

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